Privacy Policy
Last updated: 22nd September 2025
This Privacy Policy describes how Aureola (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.labelaureola.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect in accordance with this Privacy Policy.
By using and accessing our Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operations, or for legal and regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect personal information from a variety of sources. The type of information we collect depends on how you interact with us.
In addition to the uses described below, we may use your information to:
Communicate with you
Process transactions
Provide and improve Services
Comply with legal obligations
Protect the rights of Aureola and our users
What Personal Information We Collect
Basic details: name, email address, phone number, billing and shipping address
Order information: payment details, purchase history
Account information: username, password (if applicable)
Shopping activity: items viewed, added to cart, or saved to wishlist
Customer support: details you share in communications with us
You may choose not to provide certain information, but this could limit your ability to use some features of our Services.
Information We Collect Automatically (Cookies & Usage Data)
When you interact with our Site, we automatically collect data using cookies, pixels, and similar technologies. This includes:
Device and browser details
IP address
Website usage and interaction history
For details on cookies, please see the “Cookies” section below.
Information from Third Parties
We may also receive information about you from:
Service providers supporting our Site (e.g., Shopify)
Payment processors handling order payments
Advertising and marketing partners providing analytics or personalized promotions
How We Use Your Information
Fulfilling orders: process payments, ship products, manage returns/exchanges
Customer support: respond to inquiries and assist with services
Marketing & advertising: send promotional messages or show tailored ads (you may opt out at any time)
Fraud prevention & security: detect and prevent fraudulent or unauthorized activity
Cookies
Our Site uses cookies and similar technologies to:
Operate and improve functionality
Remember your preferences
Run analytics and measure performance
Personalize content and advertising
You can control cookie preferences through your browser. Please note: disabling cookies may affect your browsing experience or certain Site features.
How We Disclose Personal Information
We may share your information with:
Service providers (e.g., payment processors, shipping partners, IT support)
Business and marketing partners (including Shopify)
Affiliates within our corporate group
Legal authorities, where required by law
In connection with business transactions (e.g., mergers, acquisitions)
We do not sell or use sensitive personal information to infer characteristics about you.
User-Generated Content
If you submit reviews, photos, or other content on our Site, please note this information may become public. We are not responsible for how others may use this information.
Third-Party Links
Our Site may link to external websites or platforms not controlled by Aureola. Please review their privacy and security policies, as we are not responsible for their practices.
Children’s Data
Our Services are not intended for children. We do not knowingly collect data from individuals under 16 years of age.
Security & Data Retention
We use commercially reasonable measures to safeguard your data. However, no method of transmission is fully secure.
We retain personal information only as long as needed for the purposes outlined, unless required longer by law.
Your Rights & Choices
Depending on your location, you may have rights such as:
Accessing or requesting a copy of your data
Requesting deletion or correction
Restricting or objecting to processing
Withdrawing consent
Managing communication preferences (unsubscribe from marketing at any time)
We may need to verify your identity before fulfilling requests.
Complaints
If you have concerns about how we process your data, please contact us first. You may also have the right to raise complaints with your local data protection authority.
International Users
We may transfer and process your data outside your country (including in the U.S. or India). Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Contact Us
For questions or to exercise your privacy rights, please contact us at:
Aureola
📍 Address: 02 gala ,Aureola production ,Jankalyan society,Mumbai,Maharashtra
400070
📧 Email: aureola.mumbai@gmail.com
📞 Phone: +91 9270591316